Telecaller

Start your next role as a Telecaller with Trinetra Realtors in Dwarka Sector-11, Delhi. Salary is up to ₹15,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Complaint handling, Typing speed and CRM tools
• Basic English
• Freshers can apply
• Someone patient and polite

What you will do

• You will log every interaction and its outcome in the support system.
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job details

• Location: Dwarka Sector-11, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

Ready to start? Upload your resume and apply to Trinetra Realtors today.