International Customer Support

Triotech Fintech wants to bring on an International Customer Support for its HSR Layout, Bengaluru team. 30 candidates will be hired for this role. The pay goes up to ₹26,000/month.

In the employer’s words

Customer Support Executive, Blended Process. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹18,000 – ₹26,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, English
• You are calm under pressure and customer-first

Job at a glance

• Location: HSR Layout, Bengaluru, Karnataka
• Work type: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Triotech Fintech today.