Telecaller

A new Telecaller role is open at Trip Ride India Tourism & Cab'S, Gundavadi, Rajkot. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of CRM tools, Complaint handling, Hindi and English and Active listening
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Your responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Pay and perks

Compensation: ₹12,000 – ₹15,000 per month.

Job details

• Job location: Gundavadi, Rajkot, Gujarat
• Work mode: Office-based
• Vacancies: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Trip Ride India Tourism & Cab'S today.