Senior Travel Consultant

Tripknock Leisure Pvt Ltd has an opening for a Senior Travel Consultant based in Dwarka Mor, Delhi. There are 9 open positions. Salary is up to ₹25,000/month.

Note from the employer

Understanding Client'S Travel Package Requirements. Preparation Of Itinerary As Per Client Requirements. Presenting, Convincing & Sale Of Tour Package To Clients. Should Have Knowledge Of At Least Any 2 Destinations.(Varanasi, Kerala, Uttarakhand, Kashmir, Himachal, Rajasthan, Dubai, Thailand Etc) Should Have Good Selling & Negotiation Skills. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic, Inbound | Languages : Bengali, Kannada, Telugu, Tamil, Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Hindi, Inbound, Kannada, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic, Inbound
• Languages: Bengali, Kannada, Telugu, Tamil, Hindi, English
• Someone customer-first and calm under pressure

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Dwarka Mor, Delhi, Delhi
• Job type: Full time
• Openings: 9
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Tripknock Leisure Pvt Ltd.