Telecaller

Trips & Trade wants to bring on a Telecaller for its Vastrapur, Ahmedabad team. 10 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Note from the employer

Answering Calls Both In-Bound And Out-Bound, Follow Up With Clients By Phone/Email About Their Queries. Follow-Up With B2B Agents For Feedback About Their Experience Of The Clients Tour And Service. 1 - 2 Years Experience Compulsory. | Marketing | Languages : English, Gujarati, Hindi, English

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English, Gujarati, Hindi and Marketing
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: English, Gujarati, Hindi, English
• A patient, calm under pressure attitude

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Job details

• Job location: Vastrapur, Ahmedabad, Gujarat
• Work mode: Work from office
• Vacancies: 10
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Trips & Trade reviews applications regularly.