Customer Relationship Executive/ Re...

Join Triumph Auto Parts Distributor as a Customer Relationship Executive/ Re... in Manesar - Gurgaon, Delhi. There are 3 open positions. You can earn up to ₹25,000/month.

Employer’s description

Handle Customer Calls & Queries Follow-Up With Customers Coordinate With Service/Sales Team Maintain Customer Records Resolve Basic Complaints. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound

Pay and perks

You will be paid ₹18,000 – ₹25,000 per month.

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Inbound, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• You are customer-first and polite

Job at a glance

• Location: Manesar - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Triumph Auto Parts Distributor.