Telecaller

Triumph Auto parts distributor wants to bring on a Telecaller for its Alipur, Delhi team. The team is filling 10 vacancies. Salary is up to ₹18,000/month.

Note from the employer

Make Outbound Calls To Prospective And Existing Customers.Handle Customer Enquiries And Provide Accurate Information.Generate And Qualify Leads Through Calling.Follow Up With Customers For Appointments, Test Drives, And Sales Enquiries.Maintain Customer Information And Call Records In Crm.Coordinate With The Sales And Service Teams.Achieve Da. 1 - 2 Years Experience Compulsory.

Your responsibilities

Here is what a typical day looks like:

• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Typing speed, Complaint handling, Active listening, CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

Salary and benefits

You will be paid ₹15,000 – ₹18,000 per month.

Position details

• Work location: Alipur, Delhi, Delhi
• Work mode: On-site
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Triumph Auto parts distributor today.