Telecaller

Trivedanta Associates wants to bring on a Telecaller for its Sukliya, Indore team. The team is filling 20 vacancies. Salary is up to ₹25,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you will do

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹9,000 – ₹25,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Complaint handling, Hindi and English, Typing speed
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Someone polite and customer-first

Position details

• Job location: Sukliya, Indore, Madhya Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Trivedanta Associates.