International Voice Process Agent

True Choice is looking for an International Voice Process Agent to join its team in Subhash Nagar, Delhi. Salary is up to ₹35,000/month. 20 candidates will be hired for this role.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Sales, Inbound, Outbound | Languages : English

What you will do

As an International Voice Process Agent, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

What you get

You will be paid ₹20,000 – ₹35,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound, International, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales, Inbound, Outbound
• Languages: English
• You are patient and polite

Job details

• Work location: Subhash Nagar, Delhi, Delhi
• Employment type: Full time
• Vacancies: 20
• Work type: Office-based
• Timings: 6:00 AM - 3:00 PM | Monday to Saturday
• Interview: 11:00 AM - 2:00 PM | Monday to Friday

If this job suits you, apply now — shortlisted candidates will be contacted by True Choice.