Telecalling Assistant

True Fin. is hiring a Telecalling Assistant in Nanta, Kota. There are 6 open positions. Freshers can apply. You can earn up to ₹13,000/month.

Note from the employer

A Digital Finance Company Working Banks And And Nbfc Providing Personal Loan No Target. Languages : English, Hindi, Telugu, Tamil

Salary

The salary for this role is ₹10,000 – ₹13,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: English, Hindi, Telugu, Tamil

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: Nanta, Kota, Rajasthan
• Work type: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 6
• Employment type: Full time

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