Telecaller

Looking for a Telecaller role in Sector-52, Chandigarh? True Journey Overseas is hiring now. No experience? You can still apply. The pay goes up to ₹25,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Typing speed, Verbal communication and CRM tools
• Basic English
• Freshers can apply

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Job location: Sector-52, Chandigarh, Chandigarh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to True Journey Overseas. It takes less than a minute.