Visa Counsellor

True Value Overseas wants to bring on a Visa Counsellor for its Sector-17, Chandigarh team. The team is filling 5 vacancies. Salary is up to ₹35,000/month.

Employer’s description

True Value Overseas Is Hiring An Experienced Senior Visa Counselor / Immigration Counselor / Visa Consultant For Our Chandigarh Office. We Are Looking For Professionals With Strong Knowledge Of Visitor Visa, Tourist Visa, Work Visa, Permanent Residency (Pr), Open Work Permit, Immigration Services, Client Counseling, And Visa Processing. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Punjabi, Hindi

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Hindi, Punjabi, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Punjabi, Hindi
• Someone calm under pressure and customer-first

Pay and perks

Salary: ₹20,000 – ₹35,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Sector-17, Chandigarh, Chandigarh
• Timings: 9:40 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 5
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by True Value Overseas.