Process Manager

Truevital Wellness Private Limited wants to bring on a Process Manager for its Sector 63 - Noida, Delhi team. The pay goes up to ₹40,000/month. 2 candidates will be hired for this role.

Note from the employer

Manage And Monitor The Ayurveda Sales Process, Ensuring Team Performance, Target Achievement, Quality, And Process Compliance. Handle Daily Operations, Track Kpis, Resolve Issues, Analyze Performance, And Support The Team In Improving Sales And Customer Experience. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English

What the job involves

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹30,000 – ₹40,000 per month, based on skills and experience.

Job details

• Job location: Sector 63 - Noida, Delhi, Delhi
• Openings: 2
• Work mode: On-site
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Truevital Wellness Private Limited today.