Telecaller

Trust Elite Insurance has an opening for a Telecaller based in Poonamallee, Chennai. Great for first-time job seekers. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with CRM tools, Verbal communication, Hindi and English, Complaint handling
• Female Only
• No English required
• Freshers can apply
• You are customer-first and patient

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Poonamallee, Chennai, Tamil Nadu
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Ready to start? Upload your resume and apply to Trust Elite Insurance today.