Customer Care Executive

Trustbox Global Solutions Private Limited has an opening for a Customer Care Executive based in Ashram road, Ahmedabad. The team is filling 30 vacancies. No experience? You can still apply. The pay goes up to ₹15,000/month.

Employer’s description

Job Opening Customer Support Executive (Nykaa E-Commerce Process)Position: Customer Support Executiveprocess: Nykaa Online E-Commerce Customer Supportjob Responsibilities:Handle Inbound Customer Calls Related To Beauty And Personal Care Products.Resolve Customer Inquiries Regarding Orders, Product Information, Delivery Status, Returns, An. Languages : English, Hindi

What the job involves

• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.

Compensation

You will be paid ₹15,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: Tenth Pass
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi

Quick facts

• Location: Ashram road, Ahmedabad, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

Ready to start? Upload your resume and apply to Trustbox Global Solutions Private Limited today.