Telecaller

Join Trustbox Global Solutions Private Limited as a Telecaller in Ellis Bridge, Ahmedabad. 30 candidates will be hired for this role. You can earn up to ₹18,000/month.

Note from the employer

Its Customer Care Executive Torrent Power Only Received Call From The Customer Inbound Service. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Gujarati, Hindi

What the job involves

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Salary and benefits

You will be paid ₹15,000 – ₹18,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Domestic, Gujarati, Hindi, Inbound
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Gujarati, Hindi
• A calm under pressure, customer-first attitude

Job at a glance

• Work location: Ellis Bridge, Ahmedabad, Gujarat
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: Job timing: 1 pm to 10 pm and 2 pm to 11 pm and Night shift are available ( Evening and night are available)
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Trustbox Global Solutions Private Limited reviews applications regularly.