Telecaller

Truth Charitable Trust is hiring a Telecaller in Gajuwaka, Visakhapatnam. You can earn up to ₹10,000/month. 10 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory.

Your responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• You will resolve queries and complaints with patience and accuracy.

Salary and benefits

Salary: ₹10,000 per month, based on skills and experience.

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Typing speed, Active listening, Complaint handling, Hindi and English
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are polite and customer-first

Quick facts

• Work location: Gajuwaka, Visakhapatnam, Andhra Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Openings: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Truth Charitable Trust.