Senior Operations Manager..

Tsd Solutions Pvt Ltd is hiring a Senior Operations Manager.. in Civil Lines, Raipur. Freshers can apply. There are 2 open positions. Salary is up to ₹40,000/month.

In the employer’s words

The Role Involves End-To-End Ownership Of Operations, Including Vendor Ecosystem Development, Process Design, Team Leadership, Service Quality, And Business Performance.The Candidate Will Be Responsible For Building A Structured, Scalable, And High-Performance Operations Model, Similar To Leading Service Platforms Like Urban Company. Marketing | Languages : Hindi, English

Compensation

The salary for this role is ₹20,000 – ₹40,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marketing
• Basic English
• Freshers can apply
• Marketing
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Quick facts

• Work location: Civil Lines, Raipur, Chhattisgarh
• Openings: 2
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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