General Manager

Looking for a General Manager role in Kakori, Lucknow? TSEB KGN Furniture is hiring now. Salary is up to ₹25,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

What we are looking for

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone calm under pressure and polite

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: Kakori, Lucknow, Uttar Pradesh
• Work mode: Office-based
• Timings: 10:00 AM - 8:00 PM | Monday to Sunday Friday week off
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — TSEB KGN Furniture reviews applications regularly.