Customer Care Associate (Cca)

Looking for a Customer Care Associate (Cca) role in Chitlapakkam, Chennai? Tsmat Failedcibli Consulting Pvt Ltd is hiring now. No experience? You can still apply. There are 10 open positions. Salary is up to ₹45,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Tamil, English | Type : Mutual Funds

Roles and responsibilities

• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with English, Mutual Funds, Tamil
• Female Only
• Basic English
• Freshers can apply
• Languages: Tamil, English
• Type: Mutual Funds
• You are patient and calm under pressure

Compensation

The salary for this role is ₹18,000 – ₹45,000 per month.

Job at a glance

• Job location: Chitlapakkam, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Tsmat Failedcibli Consulting Pvt Ltd reviews applications regularly.