Domestic Ticket Executive

Tsunami Tours & Travels Private Limited is looking for a Domestic Ticket Executive to join its team in Vastrapur, Ahmedabad. Salary is up to ₹45,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

Requirements

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of Domestic, English and Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English
• A patient, calm under pressure attitude

Compensation

Compensation: ₹25,000 – ₹45,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Position details

• Work location: Vastrapur, Ahmedabad, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Vacancies: 1

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