Ecommerce Account Manager

Looking for an Ecommerce Account Manager role in Adajan, Surat? Tulana Agarbatti And Pooja House is hiring now. The pay goes up to ₹20,000/month. 2 candidates will be hired for this role.

Note from the employer

Responsible For Providing Business Solutions, Analyse And Resolve Issues, Increase Business Profit. 1 - 2 Years Experience Compulsory. | Basic Excel

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹12,000 – ₹20,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Basic Excel
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel

Quick facts

• Work location: Adajan, Surat, Gujarat
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 2
• Shift: 09:00 am - 7:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

Ready to start? Upload your resume and apply to Tulana Agarbatti And Pooja House today.