Customer Support Representative (Cs...

Tulsi Texture Pvt Ltd. has an opening for a Customer Support Representative (Cs... based in Udhna, Surat. You can earn up to ₹21,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Gujarati, Hindi, English

What you will do

• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati and Hindi
• Good English
• Freshers can apply
• Languages: Gujarati, Hindi, English
• You are customer-first and patient

Pay and perks

You will be paid ₹17,000 – ₹21,000 per month.

Quick facts

• Location: Udhna, Surat, Gujarat
• Work mode: Work from office
• Job type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Tulsi Texture Pvt Ltd..