Customer Service Advisor

Tulsyan Automobiles has an opening for a Customer Service Advisor based in Bhalupali, Sambalpur. The pay goes up to ₹25,000/month. There are 2 open positions.

In the employer’s words

Vehicles Ko Inspect Aur Repair Karo Taaki Optimal Performance Maintain Ho. Mechanical Issues Diagnose Karo Aur Faulty Parts Replace Karo. Service Records Maintain Karke Preventive Care Advise Karo. More Than 2 Years Experience Compulsory. | Truck Servicing

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Requirements

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with Truck Servicing
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Truck Servicing
• You are calm under pressure and customer-first

Salary and benefits

The salary for this role is ₹20,000 – ₹25,000 per month.

Job at a glance

• Location: Bhalupali, Sambalpur, Odisha
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

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