Telecaller

Tulya Finance Pvt.Ltd is hiring a Telecaller in Gaya Nagar, Durg. No experience? You can still apply. Salary is up to ₹11,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹8,000 – ₹11,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of CRM tools, Verbal communication, Hindi and English and Typing speed
• Basic English
• Freshers can apply
• A patient, polite attitude

What you will do

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.

Job at a glance

• Work location: Gaya Nagar, Durg, Chhattisgarh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Tulya Finance Pvt.Ltd reviews applications regularly.