Ar Caller-Us Healthcare

Turnaround Global Services Llp is hiring an Ar Caller-Us Healthcare in Magarpatta, Pune. Salary is up to ₹35,000/month. 20 candidates will be hired for this role.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Inbound, Outbound, International | Languages : English

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International
• Languages: English
• A customer-first, calm under pressure attitude

Compensation

Salary: ₹18,000 – ₹35,000 per month, based on skills and experience.

What the job involves

• Escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Quick facts

• Job location: Magarpatta, Pune, Maharashtra
• Openings: 20
• Interview: 12:00 AM - 7:00 PM | Monday to Friday
• Timings: 8:45 PM - 6:15 AM | Monday to Friday
• Work type: Work from office
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Turnaround Global Services Llp reviews applications regularly.