Facility Manager

Join Tuskers Services India Private Limited as a Facility Manager in Sector 33 - Gurgaon, Delhi. Salary is up to ₹80,000/month.

Note from the employer

Oversee All Facility Operations Including Housekeeping, Technical, Maintenance, And Soft Servicesensure Compliance With Client Requirements, Quality Standards, And Safety Normsmanage Vendors, Contracts, And Budgetsmonitor Staff Performance And Ensure Training Programs Are Implemented Prepare Operational Reports And Review Kpis. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Who can apply

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Hindi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are customer-first and calm under pressure

Compensation

Compensation: ₹50,000 – ₹80,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Sector 33 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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