Tele Caller

Tvesha Group is looking for a Tele Caller to join its team in Paharia, Varanasi. The pay goes up to ₹8,000/month. 2 candidates will be hired for this role.

Note from the employer

Manage End-To-End Recruitment For Various Client Requirements.Source Candidates Through Naukri, Linkedin, Job Portals, And Other Channels.Screen Cvs, Conduct Initial Interviews, And Shortlist Suitable Candidates.Coordinate Interviews Between Candidates And Clients.Maintain Candidate Database And Follow Up Regularly.Achieve Recruitment Targets. More Than 2 Years Experience Compulsory.

Who can apply

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Active listening, Complaint handling, Typing speed and Hindi and English
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• A polite, patient attitude

Pay and perks

Salary: ₹5,000 – ₹8,000 per month, based on skills and experience.

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

Job details

• Job location: Paharia, Varanasi, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Working hours: 10:30 AM - 6:00 PM | Monday to Saturday
• Openings: 2
• Job type: Full time

Click Apply to send your profile to Tvesha Group. It takes less than a minute.