Telecalling Team Leader

Looking for a Telecalling Team Leader role in Sector 19 - Noida, Delhi? Tycoon Credit And Portfolios Limited is hiring now. The pay goes up to ₹35,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Salary

You will be paid ₹30,000 – ₹35,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are calm under pressure and polite

Day-to-day work

Your main tasks will be to:

• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Sector 19 - Noida, Delhi, Delhi
• Job type: Full time
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Tycoon Credit And Portfolios Limited today.