Tele Communication

U Box Thirai Arangam is looking for a Tele Communication to join its team in Madurai. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales | Marketing | Languages : Tamil, English

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.

What you get

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Marketing, Sales, Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Tamil, English
• A calm under pressure, customer-first attitude

Job details

• Location: Madurai, Tamil Nadu
• Vacancies: 1
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with U Box Thirai Arangam.