Customer Onboarding Executive - Non...

Start your next role as a Customer Onboarding Executive - Non... with U Drive in Nagarbhavi, Bengaluru. Salary is up to ₹25,000/month.

Note from the employer

Coordinate And Manage Onboarding Of Drivers, Vehicle Owners, And Vendors.Collect, Verify, And Maintain Onboarding Documents (Kyc, Licenses, Rc, Insurance, Permits, Puc, Etc.).Ensure Compliance With Company Policies, Transport Regulations, And Statutory Requirements.Conduct Induction And Onboarding Sessions For Drivers/Vendors On Company. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Kannada, Tamil, Malayalam

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Kannada, Malayalam, Sales, Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Kannada, Tamil, Malayalam
• Someone calm under pressure and polite

Salary and benefits

Compensation: ₹22,000 – ₹25,000 per month.

Job details

• Work location: Nagarbhavi, Bengaluru, Karnataka
• Vacancies: 1
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — U Drive reviews applications regularly.