Telecaller Outbound

U Drive is looking for a Telecaller Outbound to join its team in Nagarbhavi, Bengaluru. The pay goes up to ₹25,000/month. There are 20 open positions.

In the employer’s words

Make Outbound Calls To Prospective Customers To Introduce And Explain Company Products Or Services. Maintain And Update The Customer Database With Accurate Call Details And Follow-Up Actions.Handle Customer Queries Courteously And Provide The Required Information. More Than 2 Years Experience Compulsory. | Type : Outbound, Sales, Mutual Funds | Marketing | Languages : Hindi, Tamil, Telugu, Kannada, English

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Kannada, Marketing, Mutual Funds, Outbound, Sales, Tamil
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Sales, Mutual Funds
• Marketing
• Languages: Hindi, Tamil, Telugu, Kannada, English

Your responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Salary and benefits

You will be paid ₹20,000 – ₹25,000 per month.

Position details

• Job location: Nagarbhavi, Bengaluru, Karnataka
• Vacancies: 20
• Work mode: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — U Drive reviews applications regularly.