Telecaller

A new Telecaller role is open at UCL Agaro(PARADIGMIT TECHNOLOGY SERVICES PRIVATE LIMITED), Kalighat, Kolkata. Salary is up to ₹12,300/month. 10 candidates will be hired for this role.

In the employer’s words

Customer Support Trainee. Languages : Bengali, Hindi, English

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Hindi
• Female Only
• Good English
• Freshers can apply
• Languages: Bengali, Hindi, English
• A calm under pressure, patient attitude

Compensation

Compensation: ₹12,000 – ₹12,300 per month.

Job details

• Work location: Kalighat, Kolkata, West Bengal
• Work type: Work from office
• Job type: Full time
• Interview timings: Friday22nd May at Kalighat, 11am onwards
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by UCL Agaro(PARADIGMIT TECHNOLOGY SERVICES PRIVATE LIMITED).