Telecaller

Udaan Creations is looking for a Telecaller to join its team in Vasna, Vadodara. Salary is up to ₹11,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with Verbal communication, Typing speed, Hindi and English, Complaint handling
• Female Only
• No English required
• Freshers can apply
• You are polite and calm under pressure

Salary and benefits

The salary for this role is ₹10,000 – ₹11,000 per month.

Position details

• Job location: Vasna, Vadodara, Gujarat
• Vacancies: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Udaan Creations. It takes less than a minute.