Dra Certified Tele Caller

Uday Debt Management wants to bring on a Dra Certified Tele Caller for its Laxmi Nagar, Delhi team. Salary is up to ₹30,000/month. 15 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Salary and benefits

Compensation: ₹15,000 – ₹30,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

What you will do

• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: Laxmi Nagar, Delhi, Delhi
• Working hours: 9:45 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 15

Interested? Apply now on BetterJobs with your resume — Uday Debt Management reviews applications regularly.