Video Call Executive

Ultimate is looking for a Video Call Executive to join its team in Sakinaka, Mumbai. There are 5 open positions. Salary is up to ₹27,000/month.

In the employer’s words

Bpo Telecalling In Vidioa Calling/. Languages : Hindi, English

Salary

You will be paid ₹20,000 – ₹27,000 per month.

Roles and responsibilities

As a Video Call Executive, your work will include:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English

Job at a glance

• Location: Sakinaka, Mumbai, Maharashtra
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Ultimate reviews applications regularly.