Telecalling Executive

Ultra Autosonic Llp is looking for a Telecalling Executive to join its team in Narhe, Pune. The pay goes up to ₹15,000/month. Freshers can apply.

Note from the employer

Make Outbound Calls To Existing And Potential Customers.Handle Inbound Customer Inquiries And Provide Accurate Information.Follow Up On Leads, Inquiries, Quotations, And Pending Orders.Maintain Proper Call Records And Customer Database.Coordinate With The Sales And Marketing Team For Customer Requirements.Explain Company Products To Customer.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of CRM tools, Verbal communication, Hindi and English and Active listening
• Female Only
• Basic English
• Freshers can apply
• You are customer-first and patient

Job at a glance

• Location: Narhe, Pune, Maharashtra
• Working hours: 9:30 AM - 6:00 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Ultra Autosonic Llp reviews applications regularly.