Sales Coordinator / Executive

Start your next role as a Sales Coordinator / Executive with Ultracab India limited in Kalawad Road, Rajkot. There are 2 open positions. The pay goes up to ₹30,000/month.

Note from the employer

Generate Enquiries And Convert Them Into Confirmed Ordersmaintain Strong Relationships With Existing Customersconduct Regular Followup For Offers Orders And Paymentscoordinate With Internal Departments Production Planning Dispatch Finance For Smooth Order Executiontrack Order Status And Update Customers Accordinglymaintain Custom Inquiry ,Presales. 1 - 2 Years Experience Compulsory.

Day-to-day work

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: CRM tools, Active listening, Complaint handling, Verbal communication
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, polite attitude

What you get

You will be paid ₹15,000 – ₹30,000 per month.

Position details

• Work location: Kalawad Road, Rajkot, Gujarat
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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