International Customer Support Asso...

Looking for an International Customer Support Asso... role in Salt Lake, Kolkata? Umair Sajid Usmani (The Gold Humans Consultants) is hiring now. Salary is up to ₹25,000/month. The team is filling 30 vacancies.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International

Pay and perks

You will be paid ₹18,000 – ₹25,000 per month.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: International
• Good English
• Freshers can apply
• Type: International
• Someone patient and polite

What you will do

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.

Job at a glance

• Work location: Salt Lake, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: Night Shift | 5 Days Working
• Employment type: Full time
• Vacancies: 30
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Umair Sajid Usmani (The Gold Humans Consultants).