Telesales Support Executive

Umair Sajid Usmani (The Gold Humans Consultants) has an opening for a Telesales Support Executive based in Hazratganj, Lucknow. There are 30 open positions. You can earn up to ₹26,000/month.

Note from the employer

The Role Serves As The First Point Of Contact For Sellers Using An E-Commerce Platform. The Role Involves Assisting Sellers With Day-To-Day Operational Queries And Ensuring They Can Effectively Manage Their Business On The Marketplace. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound

What you get

The salary for this role is ₹22,000 – ₹26,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Inbound and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• You are customer-first and patient

What the job involves

• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Hazratganj, Lucknow, Uttar Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Umair Sajid Usmani (The Gold Humans Consultants).