Service Coordinator

Uniciti Solutions Pvt Ltd is hiring a Service Coordinator in Shivajinagar, Pune. You can earn up to ₹18,000/month. No experience? You can still apply. 2 candidates will be hired for this role.

Employer’s description

We Are Looking For A Service Coordinator For Handling Customer Service Operations In The Printing Industry. The Role Includes Inbound Customer Complaint Handling, Engineer Scheduling, Customer Follow-Up, Amc Coordination, And Service Report Management.Responsibilities:Coordinate Service Calls And Engineer Visit. Coordinate Spare Parts/ Consumables. Languages : Marathi, Hindi, English

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A calm under pressure, patient attitude

Quick facts

• Location: Shivajinagar, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 2
• Shift: 9:30 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time

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