Telecaller

Uniconnect is looking for a Telecaller to join its team in Ramanathapuram, Coimbatore. The pay goes up to ₹15,000/month. There are 2 open positions.

Note from the employer

Tagedu Study Abroad Is Looking For An Enthusiastic And Result-Oriented Telecaller To Connect With Prospective Students And Parents Interested In Mbbs Admissions Abroad. The Ideal Candidate Should Possess Excellent Communication Skills And Have Prior Experience In Telecalling, Counselling, Or Customer Interaction Roles. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Tamil

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Sales and Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Tamil
• Someone calm under pressure and patient

Position details

• Location: Ramanathapuram, Coimbatore, Tamil Nadu
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Uniconnect reviews applications regularly.