Telecaller

A new Telecaller role is open at Unicorn Call Point Media Private Limited, Girish Park, Kolkata. No experience? You can still apply. Salary is up to ₹20,000/month. 30 candidates will be hired for this role.

In the employer’s words

Initiates Outbound Calls And Receives Inbound Calls To Connect With Prospective And Existing Customers. Languages : English

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• Someone customer-first and patient

Day-to-day work

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary

Compensation: ₹12,000 – ₹20,000 per month.

Position details

• Work location: Girish Park, Kolkata, West Bengal
• Work type: On-site
• Timings: 6:45 PM - 4:00 AM | Monday to Friday
• Vacancies: 30
• Employment type: Full time
• Interview timings: 4:00 PM - 8:00 PM | Monday to Friday

Ready to start? Upload your resume and apply to Unicorn Call Point Media Private Limited today.