Telecaller

A new Telecaller role is open at Unicorn Holiday, Electronic City, Bengaluru. The pay goes up to ₹15,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, Active listening, CRM tools and Verbal communication
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

What you get

Compensation: ₹12,000 – ₹15,000 per month.

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Electronic City, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Unicorn Holiday.