Telecaller

Start your next role as a Telecaller with Unifood Delights Private Limited in Kasba, Kolkata. You can earn up to ₹12,000/month.

Employer’s description

Telecaller Handles Outbound/Inbound Calls To Generate Leads, Follow Up With Customers, Explain Products/Services, And Close Sales. Maintains Call Records, Resolves Queries, And Ensures Customer Satisfaction While Achieving Daily Targets. Good Communication Skills Required. Type : Inbound, Outbound | Languages : Bengali, Hindi, English

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Bengali, English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Bengali, Hindi, English
• You are polite and calm under pressure

What you will do

Here is what a typical day looks like:

• You will log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Pay and perks

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Position details

• Work location: Kasba, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1
• Timings: 9:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Unifood Delights Private Limited. It takes less than a minute.