Telecaller

Unifood Delights Private Limited is looking for a Telecaller to join its team in Kasba, Kolkata. Salary is up to ₹13,000/month. Great for first-time job seekers.

Employer’s description

Telecaller Handles Outbound/Inbound Calls To Generate Leads, Follow Up With Customers, Explain Products/Services, And Close Sales. Maintains Call Records, Resolves Queries, And Ensures Customer Satisfaction While Achieving Daily Targets. Good Communication Skills Required. Type : Inbound, Outbound, Domestic | Languages : Bengali, Hindi, English

Salary and benefits

Compensation: ₹10,000 – ₹13,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: Bengali, Domestic, English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Bengali, Hindi, English
• A customer-first, polite attitude

Roles and responsibilities

• Escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.

Job details

• Job location: Kasba, Kolkata, West Bengal
• Openings: 1
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site

Click Apply to send your profile to Unifood Delights Private Limited. It takes less than a minute.