Senior Telecalling Officer

Unique Enterprises is hiring a Senior Telecalling Officer in Jhansi. Salary is up to ₹18,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : English

Key responsibilities

• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.

Candidate profile

• At least 2 years of relevant experience
• Education: 12th Pass
• Comfortable with English
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• You are calm under pressure and patient

Salary and benefits

Compensation: ₹12,000 – ₹18,000 per month.

Quick facts

• Job location: Jhansi, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Unique Enterprises.