Telecaller

Unique Homz has an opening for a Telecaller based in Indirapuram - Ghaziabad, Delhi. The pay goes up to ₹19,500/month.

Employer’s description

Calling Customers And Informing Them About The Companys Service, Receive Calls, Clients Follow Up And Solve Queries. Languages : English, Hindi | Preferred Experience In : Real Estate

Salary

The salary for this role is ₹12,000 – ₹19,500 per month.

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Real Estate
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Preferred Experience In: Real Estate
• A polite, calm under pressure attitude

Quick facts

• Job location: Indirapuram - Ghaziabad, Delhi, Delhi
• Vacancies: 1
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 10:30 am - 7:00pm | Wednesday to Monday
• Work type: On-site

Ready to start? Upload your resume and apply to Unique Homz today.