Telecaller

Looking for a Telecaller role in East Uttam Nagar, Delhi? Unique Pet Hub is hiring now. Salary is up to ₹15,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Active listening, Verbal communication, Typing speed, Hindi and English
• Basic English
• Freshers can apply

Compensation

Salary: ₹8,000 – ₹15,000 per month, based on skills and experience.

Day-to-day work

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: East Uttam Nagar, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 1

Apply today and take the next step in your career with Unique Pet Hub.