Team Leader

Unique Secure Services Private Limited wants to bring on a Team Leader for its Kudlu Gate, Bengaluru team. Salary is up to ₹35,000/month. 30 candidates will be hired for this role.

In the employer’s words

Managing Team, Ensuring Daily Tasks Complete, Managing Database. More Than 2 Years Experience Compulsory.

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Hindi and English, Typing speed, Verbal communication and Active listening
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are patient and customer-first

Salary

Salary: ₹30,000 – ₹35,000 per month, based on skills and experience.

Job at a glance

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Work type: Work from office
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Unique Secure Services Private Limited reviews applications regularly.